Privacy Policy

Last reviewed and updated on: 15/09/2023

LaLa driving school values and respects the privacy of the people we deal with. LaLa driving school cis committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include:

  • Full name.
  • Email address.
  • Phone number.
  • Date of birth.
  • Driver's licence number/issuing state.
  • Postal and billing address.

How do we collect your personal information?

We collect your personal information directly from you when you:

  • interact with us in person.
  • Interact with us online while booking a Driving Lesson or a package of lessons and when booking a driving test.

How do we use your personal information?

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

  • Provide you with information or services that you request from us.
  • Deliver to you a more personalised experience and service offering.
  • Improve the quality of the services we offer.
  • Internal administrative purposes.
  • To any official fram such as police, service NSW and Revenue NSW.

Disclosure of personal information to third parties

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to any official fram such as police , service NSW and Revenue NSW.

Transfer of personal information overseas

Not applicable.

How do we protect your personal information?

LaLa driving school will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

  • Having a robust physical security of our premises and databases / records.
  • Taking measures to restrict access to only personnel who need that personal information to effectively provide services to you.
  • Having technological measures in place (eg. anti-virus software, fire walls).


Lala Driving School website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. We mainly use cookies for authentication purposes, although we may use cookies to distinguish you from other uses of the website. This improves your experience on the website.

If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that certain functions of the website might stop working.

Website analytics

Our website may use Google Analytics to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.

Direct marketing

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

You may opt-out of receiving marketing communications from us at any time by following the instructions to "unsubscribe" set out in the relevant communication or contacting us using the details set out in the "How to contact us" section below.

In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

How to access and correct your personal information

Lala Driving School will endeavour to keep your personal information accurate, complete and up to date.

If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 15 days. We will deal with such a request by following the procedure outlined below:

Links to third party sites

LaLa Driving School website(s) may contain links to websites operated by third parties. If you access a third party website through our website(s), personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.

Inquiries and complaints

For complaints about how LaLa Driving School handles, processes or manages your personal information, please contact [insert Organisation contact]. Note we may require proof of your identity and full details of your request before we can process your complaint.

Please allow up to 45 days for LaLa driving school to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with LaLa driving school's response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at to lodge a complaint.

How to contact us

If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:

Email: [email protected]

Phone: 0424 300 643

Attention: Mr. Ashraf Omer Abubaker
Address: 23 phoenix Ave Beaumont Hills, 2155

Lala Driving School gives private, one-on-one, on-the-road driving lessons 7 days a week with very affordable pricing.

Contact details

Address: P.O. Box 133 , Westmead, NSW, Australia, New South Wales

Phone: 0424 300 643

Email: [email protected]

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